Terms of Service

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of the Qupple website at https://beautyultra.in, including browsing, account registration, product purchases, shopping-cart and checkout functionality, customer-support interactions and other services that expressly reference these Terms.

By accessing or using the Website, creating an account, placing an order or otherwise using a service governed by these Terms, you agree to be bound by them and by the policies incorporated into them. If you do not agree, do not use the relevant service.

Where applicable law requires a separate consent, acknowledgement or confirmation at checkout or another point of the customer journey, that requirement remains applicable.

2. About Qupple

The Website is operated under the Qupple | BeautyUltra brand. The current contact information supplied for the Website identifies the business as Qupple | BeautyUltra.

The exact legal entity, GST particulars, registered office and other statutory particulars should be verified and published wherever required by applicable law before these Terms are treated as the final legal document for production.

3. Eligibility

You may use the Website only if you are legally capable of entering into a binding contract under applicable law. If you lack contractual capacity, you may use the Website only with appropriate parental or guardian involvement where permitted.

You must provide accurate information when creating an account or placing an order and must not impersonate another person or entity.

4. Website Use

• Use the Website only for lawful purposes.
• Do not interfere with the operation, security or availability of the Website.
• Do not attempt unauthorised access to accounts, systems, databases or administrative interfaces.
• Do not introduce malicious code, malware or other harmful material.
• Do not use automated methods to scrape, harvest or systematically copy Website content without written permission, except where expressly permitted by law.
• Do not use the Website to commit fraud, deceive others or violate another person's rights.
• Do not circumvent security, access controls, rate limits or other technical restrictions.

5. Accounts

Some features may require an account. You are responsible for keeping login credentials confidential and for activity carried out through your account, except to the extent applicable law provides otherwise.

Promptly notify us if you believe your account has been compromised. We may require additional verification before making account changes or processing certain requests.

We may suspend or terminate an account where reasonably necessary for security, fraud prevention, legal compliance, abuse prevention or enforcement of these Terms, subject to applicable law.

6. Product Information

We make reasonable efforts to present product names, descriptions, images, specifications, prices and availability accurately. Display characteristics, device settings, photography, packaging updates and other factors may cause minor differences.

Product information should be read together with product-specific instructions, warnings, labels, packaging information and legally required disclosures.

7. Pricing, Taxes and Charges

Prices, discounts, taxes, delivery charges and other applicable charges will be presented through the Website or checkout as applicable.

We may correct obvious pricing or calculation errors. If an order is affected by a material error, we may contact you and, where appropriate, cancel the affected order and refund amounts actually paid for the cancelled portion, subject to applicable law.

Promotional prices and offers may be subject to separate eligibility, validity, quantity or other restrictions stated with the offer.

8. Orders and Contract Formation

Adding an item to your cart does not by itself create a contract for sale. An order is subject to availability, pricing, payment validation, fraud checks and other applicable conditions.

An order acknowledgement does not necessarily mean final acceptance if our order process expressly states otherwise.

We may refuse or cancel an order in circumstances permitted by law, including suspected fraud, unauthorised activity, material pricing or inventory errors, inability to fulfil the order, or violation of applicable order restrictions.

9. Product Availability

Products displayed on the Website may be subject to availability. We do not guarantee that every product will remain available at all times.

If a product becomes unavailable after an order, we will take reasonable steps to notify you and process applicable cancellation or refund under the relevant policy and law.

10. Payments

Payments may be processed through third-party payment service providers. You agree to provide accurate billing and payment information and to use a payment method that you are authorised to use.

Payment providers may apply their own terms, privacy notices, authentication procedures and fraud controls.

We generally do not require you to disclose payment passwords, PINs, one-time passwords or card security codes to our customer-support personnel. Never disclose such credentials in response to an unsolicited request.

11. Shipping and Delivery

Delivery is subject to the shipping options, serviceable locations, delivery estimates, charges and conditions displayed at checkout or in our Shipping & Delivery Policy.

Delivery estimates are not guarantees unless expressly stated as guaranteed. Delays may occur because of logistics conditions, weather, public events, service interruptions, incorrect address information, customer unavailability, regulatory restrictions or other circumstances beyond reasonable control.

You are responsible for providing a complete and accurate delivery address and appropriate contact information.

12. Returns, Cancellations and Refunds

Returns, cancellations, exchanges and refunds are governed by the applicable Refund & Cancellation Policy and Product Return Policy displayed on the Website and by mandatory rights available under applicable law.

Where a product-specific return restriction, hygiene requirement, sealed-product condition, eligibility window or documentation requirement applies, it will be stated in the applicable policy or product information.

Nothing in these Terms is intended to exclude or restrict a consumer right that cannot lawfully be excluded or restricted.

13. Consumer Rights

These Terms are intended to operate consistently with applicable consumer-protection law. Nothing in these Terms limits any statutory right or remedy that cannot lawfully be limited.

For e-commerce transactions in India, applicable requirements may include the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as applicable to the Website's business model and transactions.

14. Marketplace and Seller Information

If the Website operates as a marketplace or hosts third-party sellers for any product or service, additional seller-specific terms and disclosures may apply, including seller identity, address, customer-care information and return/refund information where required by law.

If the Website operates solely as an inventory model for a particular transaction, marketplace-specific provisions may not apply to that transaction.

15. Reviews, Ratings and User Content

Where the Website allows reviews, ratings, questions, comments, photographs or other user-submitted content, submissions must be truthful, relevant and lawful.

You must not submit defamatory, fraudulent, obscene, threatening, discriminatory, infringing, malicious, misleading or otherwise unlawful content.

You retain rights you already have in your content. Where publication is necessary for a Website feature, you grant the non-exclusive, worldwide, royalty-free permission necessary to host, reproduce, display and distribute the content for operating and promoting that feature, subject to applicable law.

We may moderate, refuse, remove or restrict content where reasonably necessary for legal compliance, safety, quality, security or enforcement of these Terms.

16. Intellectual Property

The Website and its software, design, layout, text, graphics, logos, product presentation, trademarks, photographs, videos, databases and other content are owned by or licensed to Qupple or the relevant rights holder.

Except as expressly permitted by these Terms or applicable law, you may not copy, reproduce, modify, distribute, publicly display, publish, sell, license, reverse engineer or create derivative works from Website materials without prior written permission.

17. Trademarks

Qupple, BeautyUltra and other names, logos and marks displayed on the Website may be trademarks or trade names of their respective owners. You may not use them in a way that suggests sponsorship, affiliation or endorsement without permission.

18. Third-Party Services and Links

The Website may use or link to third-party payment, logistics, analytics, authentication, social-media, customer-support and other services. Third-party services are governed by their own terms and privacy notices.

We are not responsible for independent third-party services or websites except to the extent liability cannot lawfully be excluded.

19. Privacy

Our collection and use of personal information is described in our Privacy Policy. Cookies and similar technologies are described in our Cookie Policy. Those policies form part of the Website's legal framework.

20. Electronic Communications

When you use the Website, place orders, submit forms or communicate with us electronically, you consent to receiving electronic communications for transactional, service, security and other lawful purposes.

Electronic communications may include order confirmations, invoices, delivery updates, account alerts, support responses and policy notices.

21. Promotions, Coupons and Offers

Promotional codes, coupons, loyalty benefits, discounts and other offers may have separate terms, validity periods, product exclusions, usage limits or eligibility requirements.

We may cancel or refuse an offer where there is misuse, fraud, technical error or a breach of the offer's stated terms, subject to applicable law.

22. Prohibited Transactions and Fraud Prevention

• You must not use the Website for fraudulent, unlawful or unauthorised transactions.
• You must not use another person's payment method without authorisation.
• We may conduct reasonable fraud, security and risk checks and may delay, reject or cancel transactions where permitted by law.
• We may cooperate with payment providers, logistics providers, regulators and law-enforcement authorities where legally required or reasonably necessary to prevent fraud or protect rights and security.

23. Availability and Service Changes

We may modify, suspend or discontinue Website features, products, services or content from time to time and may perform maintenance, updates or security changes that temporarily affect availability.

Where a change materially affects an existing paid service or order, we will handle it in accordance with applicable law and transaction-specific terms.

24. Disclaimers

To the extent permitted by applicable law, the Website is provided on an as-available basis and we do not guarantee uninterrupted, error-free or completely secure operation.

We do not warrant that every Website description, image, specification or other content will always be complete, current or free from typographical or technical errors.

Nothing in this section excludes a warranty, representation or liability that cannot lawfully be excluded.

25. Limitation of Liability

To the maximum extent permitted by applicable law, Qupple will not be liable for indirect, incidental, special, consequential or punitive loss arising from use of the Website or inability to use the Website, except where such exclusion is prohibited by law.

Nothing in these Terms excludes or limits liability for matters that cannot lawfully be excluded or limited, including applicable statutory consumer rights, fraud or other non-excludable liability.

26. Indemnity

To the extent permitted by applicable law, you agree to indemnify and hold harmless Qupple and its personnel, contractors and service providers from claims, losses, liabilities and reasonable costs arising from your unlawful use of the Website, fraud, intentional misconduct, infringement of third-party rights or material breach of these Terms.

This clause does not require you to indemnify us for our own liability to the extent such liability cannot lawfully be transferred to you.

27. Suspension and Termination

We may suspend or terminate access to an account or Website feature where reasonably necessary for security, fraud prevention, legal compliance, abuse prevention, technical protection or enforcement of these Terms.

Termination does not affect rights and obligations that accrued before termination or provisions that by their nature should survive termination.

28. Governing Law and Jurisdiction

These Terms are governed by the laws of India, subject to mandatory consumer-protection and other applicable laws.

Subject to mandatory jurisdiction or dispute-resolution rights available under applicable law, disputes arising from these Terms or use of the Website will be subject to the jurisdiction of the competent courts applicable to the operator's registered office, as legally permissible.

The exact jurisdiction clause should be reviewed against the final legal entity and registered office before production publication.

29. Changes to These Terms

We may update these Terms to reflect changes to the Website, products, services, business practices, legal requirements, security practices or operational processes.

When material changes are made, we may update the Last Updated date and publish the revised Terms. Where applicable law requires additional notice or consent, we will provide it.

Continued use after an updated version becomes effective may constitute acceptance to the extent permitted by law.

30. Contact Information

Qupple | BeautyUltra

Website: https://beautyultra.in

Email: wecare@beautyultra.in

Phone: +91-7044144428

Address: 78/A/7 Dhaniapara Main Road, Kolkata – 700122, West Bengal, India

31. Related Policies

These Terms should be read together with the Privacy Policy, Cookie Policy, Refund & Cancellation Policy, Shipping & Delivery Policy and Product Return Policy published on the Website.

32. Effective Date and Version

Effective Date: 27 August 2026

Last Updated: 27 August 2026

Policy Version: 1.0